Returns & Refunds

73% of hearing aids fail only due to earwax blocking the wax guard. For cleaning guides, please check "How to videos" in support center.

Hearing aids require a 3-week adaptation period, Yeasound is here to provide lifetime free remote care for you.Learn More>> 

Please make sure that returned products must be in original condition with all accessories, packaging and documents. Ineligible returns may incur replacement fees.

Warranty covers material or workmanship defects. The warranty excludes damage from improper use/modification, accidental damage, unauthorized use with non-Yeasound accessories, and consumables (USB cables, cleaning brushes, etc.).