FAQs

What are your after-sales policies? What should I do when I run into a problem?

We offer a 45-day trial period and 1-year free maintenance plan. For any order or product inquiries, please message us via Amazon's messaging system for the quickest assistance. Our professional services are well worth your consideration.

How does the Yeasound series compare with other hearing aid brands?

Our product use the same core components (chips, RIC receivers, batteries,etc.) as traditional professional hearing aids, offering superior overall performance, sound quality, and reliability, but at an OTC price point.

Can RIC800 meet my personalized hearing needs without visiting audiologist?

Designed for ease of use, OTC hearing aids feature preset sound profiles tailored to meet most needs. Should the sound quality not meet your expectations, please message us on Amazon. We're here to resolve any issues.

What does the iYeasound App do?

Yeasound App utilitizes bluetooth connectivity to enable easy control and customization of the Yeasound hearing aids. The App allows users to adjust various settings in their hearing aids, including volume, mode, noise-control and directionality.

What should I do if the hearing aids accidentally get wet?

Just wipe dry and use it. Never have to worry about forgetting to take them off, even when enjoying a jog in the rain, or engaging in any water activities in challenging environments.